Van-Go Clearance
Regulatory Standards & Duty of Care

Compliance & Accreditation

How Van-Go Clearance works with licensed waste carriers, what happens to your waste, and what your statutory duty of care means.

Approved Carrier Network£2M Public & Products LiabilityICO Registered ZC234943
Section 01

Licensed waste carriers

Van-Go Clearance arranges collections through an approved network of licensed waste carriers. The carrier who attends your collection is responsible for transporting your waste under their own licence.

We ask every carrier in the network to hold and maintain the registrations required for the work they carry out on our behalf.

Section 02

Your duty of care

Anyone producing waste has a responsibility to make sure it is passed to someone authorised to take it. Booking through Van-Go is intended to give you a clear record of who collected your waste and when.

Keep your booking confirmation and any paperwork provided at collection. If you need a copy of the record for a collection, contact us with the booking reference.

Section 03

What happens to your waste

Waste collected through the network is taken to a licensed facility for sorting, with the aim of recovering and recycling as much as possible and sending as little as possible to landfill.

We do not publish recovery or recycling figures we cannot evidence.

Section 04

Insurance

Van-Go Clearance Limited holds Public and Products Liability cover of £2,000,000 for each and every claim — in the aggregate in respect of Products Liability. The policy is underwritten by MSIG Europe SE.

Cover is renewed annually. Our broker’s letter of cover is below, and we can send it directly if a commercial client, managing agent or landlord needs it for their records.

The carriers in the network are separately responsible for holding the insurance appropriate to the work they carry out, under their own policies.

Section 05

Data protection

Van-Go Clearance Limited is registered with the Information Commissioner’s Office under registration reference ZC234943. The entry can be checked on the ICO’s public register of fee payers.

How we handle the information you give us when you enquire, quote or book is set out in our Privacy Policy, alongside our cookie policy and terms.

Complete Governance

Need bespoke compliance records or corporate certificates?

Our policies are published separately — read the privacy, cookie and booking terms. If you need something specific for your own records or commercial audit, get in touch.